About
People strategist and organizational builder with a decade of experience designing the programs, systems, and frameworks that help organizations and their people work better. Track record of building from scratch in under-resourced environments: a seven-module professional development curriculum, a performance management architecture, a career transition coaching program, a change management center of excellence. Equally fluent in diagnosis, design, and delivery. Prosci-certified. Comfortable operating without a playbook, then building a new one.
West Sacramento, CA · Open to Remote
Experience
- Developed Clutch's proprietary OCM methodology and assessment architecture, including two psychometrically structured diagnostic instruments grounded in behavioral science.
- Designed Clutch's internal performance management infrastructure from the ground up — job architecture, role definitions, talent review frameworks, and manager enablement resources.
- Led competitive analysis of AI-enabled change management platforms and authored a product vision for an OCM decision-support tool.
- Conducted an operating model gap analysis across governance, process, tools, and people, translating findings into a Client Delivery Policy and 44 templates, a Decision Rights and Escalation Framework, and a Role Classification and Staffing Policy.
- Delivered strategic planning, organizational change, and AI adoption advisory to nonprofits and social entrepreneurs, serving as an embedded thinking partner for leadership teams navigating growth and structural transitions.
- Developed proprietary organizational diagnostics and transformation methodology used across client engagements and as the intellectual foundation for a subsequent product venture.
- Advised VP-level stakeholders at Gartner and Verizon on change strategy for high-visibility transformation initiatives. Designed stakeholder engagement plans and communications frameworks for audiences of 800+.
- Led cross-functional leadership alignment on go-to-market strategy, communications architecture, and digital presence for a new Deloitte service offering and research institute.
- Supported buildout of an internal change management center of excellence, producing communications plans, resource playbooks, and advisory frameworks for VP-level leadership.
- Managed delivery of an internal digital infrastructure project, leading cross-functional team coordination, stakeholder review cycles, and on-time execution of web properties and enabling resources.
- Designed and executed engagement strategy for a 700+ person alumni network — combining qualitative research, Salesforce CRM segmentation, and multi-platform communications to rebuild program participation.
- Established an external partnership with a minority- and women-owned executive coaching firm; designed and delivered a pilot coaching program for 26 early- and mid-career professionals.
- Built and facilitated a seven-module professional development curriculum for cohorts of 80–100 AmeriCorps members — designed from scratch with no existing model, covering adult learning theory, behavior change, and professional identity.
- Averaged 4.5 out of 5.0 satisfaction across facilitated sessions. Provided individual and team coaching through performance challenges, identity barriers, and resistance to change.
Skills & Tools
Organizational Development: organizational design, performance management systems, job architecture, talent review frameworks, change readiness assessment, stakeholder engagement, curriculum design, adult learning theory, facilitation
Change Management: Prosci Certified Change Practitioner, transformation architecture, change impact analysis, stakeholder segmentation, communications design, manager enablement
Platforms: Salesforce CRM, Microsoft 365, Adobe Creative Suite
AI & Technical: Claude API, Ollama (local LLM deployment), prompt engineering, AI adoption advisory. Independent technical practice includes self-hosted AI infrastructure, React, Node.js — homelab-level, not claiming senior engineering.
Education & Affiliations
Bachelor of Science, Public Relations — Florida Agricultural and Mechanical University (FAMU), December 2012
Teach For America Alumni (Charlotte 2013, Jacksonville 2018 Halverson Fellow) · Deloitte Consulting Alumni · City Year Inc. Alumni · AmeriCorps Alumni